Demonstration redesign — contact details verified against the current BALLOON website
Preterm Lung Health Research
A clinical trial for babies born very prematurely
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Contact BALLOON

Find the right help without having to work out who does what.

Families, neonatal teams and researchers may need different routes. Start below and we will direct you clearly.

Email the central trial team

If a baby is unwell

Contact your baby’s local clinical service—do not wait for an email reply.

Use the clinical contact provided by your baby’s hospital, or contact their neonatal or paediatric team, GP or NHS 111. In an emergency, call 999.

NHS 111 online ↗Emergency: 999

Who should I contact?

Choose the route that best matches your question.

01

My baby is taking part

For any issue with the trial—including the study treatment, missed doses, supplies, visits or follow-up—contact the research nurse at your baby’s local hospital.

Contact the local hospital research nurse
02

I have a general family question

For general, non-participant-specific questions about BALLOON or the information on this website.

Email the central team →
03

I am a health professional

For trial delivery, controlled documents, data systems, safety procedures or escalation.

Open professional support →
04

I need another format

Ask about large print, Easy Read, translation, audio or an accessible digital version.

Accessible formats →

Central trial contacts

Centre for Trials Research

The central team supports study coordination across participating neonatal units.

Before emailing

Protect personal and clinical information.

Use secure, approved trial systems for participant-level data. A general email should contain only the information needed for the team to identify the enquiry and contact you safely.

Do not send

Passwords, treatment allocation, detailed medical records or unnecessary identifiable information.

Include when appropriate

Your name, role or relationship to the study, neonatal unit and a safe way to contact you.

Postal address

BALLOON Trial Office

Centre for Trials Research
7th Floor, Neuadd Meirionnydd
College of Biomedical & Life Sciences
Cardiff University
Heath Park
Cardiff CF14 4YS

Improve the information

Parents and staff can help us make BALLOON clearer.

Tell the central team if a page is difficult to understand, a document is inaccessible or a link is broken. Do not include confidential clinical information in website feedback.

Send website feedback